Privacy Policy
Last updated: February 25, 2025
Polytranslator ("we," "us," or "our") operates the website polytranslator.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
Information You Provide
- Account information: When you create an account, we collect your email address and password.
- Translation content: Text you submit for translation is sent to our servers for processing. We do not permanently store your translation content.
- Payment information: If you subscribe to a paid plan, payment processing is handled by our third-party payment processor (PayPal/Stripe). We do not store your full payment details.
Information Collected Automatically
- Usage data: We collect information about how you use the Service, including pages visited, features used, and translation counts.
- Device information: Browser type, operating system, IP address, and device identifiers.
- Cookies and tracking technologies: We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. See the Cookies section below.
How We Use Your Information
- Provide and maintain the translation Service
- Process your transactions and manage your account
- Enforce usage limits and prevent abuse
- Analyze usage patterns to improve the Service
- Display personalized advertisements
- Communicate with you about the Service
Advertising
We use NitroPay and its advertising partners to display ads on our website. These third-party ad networks may use cookies, web beacons, and similar technologies to collect information about your browsing activity across websites in order to provide personalized advertising.
The information collected by ad networks may include your IP address, browser type, pages visited, and interactions with advertisements. This data is governed by the respective privacy policies of those ad networks.
Cookies
We use the following types of cookies:
- Essential cookies: Required for the Service to function, including authentication and session management.
- Analytics cookies: Help us understand how visitors interact with the Service (Google Analytics).
- Advertising cookies: Used by our advertising partners to deliver relevant ads and measure their effectiveness.
Third-Party Services
We use the following third-party services:
- Google Analytics: For website usage analytics
- NitroPay: For ad serving and management
- LogRocket: For error tracking and session replay to improve the Service
- PayPal / Stripe: For payment processing
Each of these services has its own privacy policy governing the data they collect.
Data Sharing and Disclosure
We do not sell your personal information to third parties, except as described below under California residents' rights. We may share your information with:
- Service providers: Third parties that help us operate the Service (hosting, analytics, payment processing)
- Advertising partners: To deliver and measure advertisements, as described above
- Legal requirements: When required by law or to protect our rights
Your Privacy Rights (California — CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to know: You can request information about the personal data we collect, use, and disclose.
- Right to delete: You can request deletion of your personal data.
- Right to opt-out of sale: You can opt out of the "sale" of your personal information. Under the CCPA, sharing data with advertising partners for personalized ads may be considered a "sale."
- Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise your right to opt out, click the "Do Not Sell My Personal Information" link in the footer of this page, or contact us at businesspolytranslator@gmail.com.
Your Privacy Rights (EU/EEA — GDPR)
If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request correction of inaccurate data.
- Right to erasure: You can request deletion of your personal data.
- Right to restrict processing: You can request that we limit how we use your data.
- Right to data portability: You can request your data in a structured, machine-readable format.
- Right to object: You can object to our processing of your personal data for direct marketing, including profiling.
- Right to withdraw consent: You can withdraw consent at any time by updating your privacy preferences via the "Privacy Settings" link in the footer.
To exercise any of these rights, contact us at businesspolytranslator@gmail.com.
Children's Privacy
The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.
Data Retention
We retain your account information for as long as your account is active or as needed to provide the Service. Translation content is processed in real time and is not permanently stored. You may request deletion of your account and associated data at any time by contacting us.
Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: businesspolytranslator@gmail.com